Privacy Policy
Last Updated: October 23, 2026
1. Introduction
3DSTUCCO (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal information.
We provide residential and commercial stucco, Exterior Insulation and Finish Systems (EIFS), exterior painting, moulding, repairs, and related renovation services in Barrie, Ontario, and surrounding communities.
This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit https://www.3dstucco.ca/ or contact our business.
We follow applicable Canadian privacy requirements, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
2. Business and Privacy Contact
Business: 3DSTUCCO
Authorized Representative: Kalender BAYHAN
Address: 144 Dean Ave, Barrie, ON L4N 0V7, Canada
Telephone: +1 (416) 617-0883
Email: info@3dstucco.ca
Website: https://www.3dstucco.ca/
Privacy-related requests may be sent to our email address.
3. Information We Collect
Information You Voluntarily Provide
When you contact us through our website, by email, telephone, or WhatsApp, we may receive information including:
- Your name
- Your email address
- Your telephone number
- Your message or inquiry
- Details about your renovation, stucco, painting, or exterior improvement project
- Other information you voluntarily provide
This information is used primarily to respond to your inquiry, discuss our services, provide quotations when requested, and communicate about potential or existing projects.
Submitting an inquiry does not automatically subscribe you to marketing communications.
Website Analytics Information
We use Google Analytics 4 to understand how visitors interact with our website.
Where analytics is enabled in accordance with your cookie preferences, the service may process:
- Pages viewed and website interactions
- Device and browser information
- Approximate geographic information
- Referral and traffic source information
- Session and engagement statistics
- Cookie identifiers and related online identifiers
This information helps us understand website performance and improve our website.
We do not intentionally send names, email addresses, telephone numbers, or contact form message contents to Google Analytics.
Technical Information
Our website hosting and security infrastructure may process technical data, including IP addresses, request timestamps, and diagnostic information, as necessary to deliver and protect the website.
4. How We Use Information
We use information for the following purposes:
- Responding to customer inquiries
- Providing information about our services
- Preparing quotations and discussing potential projects
- Communicating with customers
- Operating and maintaining our website
- Maintaining website security and resolving technical issues
- Understanding website performance through permitted analytics
- Complying with applicable legal obligations
We do not use information for unrelated purposes without appropriate authorization or consent where required.
5. Cookies and Google Analytics
Our website uses Complianz to manage general cookie preferences and essential website technologies.
Google Analytics 4 is used to understand website traffic and visitor engagement. Google Analytics is disabled by default and is activated only when visitors explicitly select “Allow analytics” through our separate Analytics Preferences control.
Selecting “Accept All” in the Complianz cookie notice does not, by itself, activate Google Analytics.
Visitors can decline optional analytics without losing access to our website. They may change or withdraw their analytics consent at any time using the “Analytics preferences” button.
When analytics consent is withdrawn, our website stops initiating new Google Analytics tracking requests and attempts to remove the associated first-party analytics cookies.
For further information about cookies and their purposes, please refer to our Cookie Policy:
https://www.3dstucco.ca/cookie-policy-ca/
6. Third-Party Services
Our website may use the following services:
Google Analytics: Helps us understand website usage and performance.
Google Maps: Displays location information on our contact page.
Trustindex: Displays customer reviews obtained from external review platforms.
YouTube: We may provide links to our promotional video. If video content is embedded, the applicable third-party data processing will depend on the embedding method.
WhatsApp: Visitors may choose to contact us using WhatsApp. Messages and related information are then handled through WhatsApp’s service.
These providers operate under their respective privacy terms. Depending on the service and how it is loaded, technical data such as IP addresses and browser information may be transmitted to third parties.
We do not represent these services as collecting advertising information on our behalf unless that use has been verified.
7. International Data Processing
Some external service providers, including Google and other technology providers, may process information outside Canada.
Information processed in other jurisdictions may be subject to applicable local laws and lawful access requests.
We take reasonable steps appropriate to the information and service involved to manage privacy risks.
8. Information Retention
We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by applicable law.
Customer inquiries and project-related communications are retained according to our business and legal requirements.
Google Analytics information is retained according to the retention settings configured in our Google Analytics property.
Website technical logs may be retained by our hosting provider in accordance with its applicable settings and policies.
Before publication, our specific retention periods or retention criteria must be verified and documented.
When information is no longer needed, we take reasonable steps to securely delete or otherwise appropriately dispose of it.
9. Information Security
We aim to protect personal information through reasonable administrative, technical, and organizational safeguards appropriate to the information handled.
Access to personal information is limited to those who require it for legitimate business purposes.
No internet-based system can be guaranteed completely secure.
10. Your Privacy Rights
Depending on applicable law, you may request:
- Access to personal information held about you
- Correction of inaccurate personal information
- Information about how your personal information is used or disclosed
- Withdrawal of consent, subject to legal or contractual limitations
- Deletion of information where applicable
To exercise these rights, contact:
We may request appropriate information to verify your identity before responding.
If you have concerns about our privacy practices, you may also contact the Office of the Privacy Commissioner of Canada, where it has jurisdiction.
11. External Websites and Communication Services
Our website may link to external websites and communication platforms.
When you visit an external website or communicate with us through a third-party platform, its own privacy policy and terms may apply.
We encourage visitors to review those policies.
12. Children’s Privacy
Our services are intended for general residential and commercial customers, not specifically for children.
We do not knowingly solicit personal information from children through our website.
13. Updates to This Policy
We may update this Privacy Policy to reflect changes in website technologies, business practices, or applicable legal requirements.
The most recent version will be published on this page.
Where required, additional notice or consent will be provided.
14. Contact Information
3DSTUCCO
Attn: Kalender BAYHAN
144 Dean Ave
Barrie, ON L4N 0V7
Canada
Phone: +1 (416) 617-0883
Email: info@3dstucco.ca
Website: https://www.3dstucco.ca/
